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Public Liability

Supermarket and shopping centre accident injury lawyers.

If you have slipped, tripped, or fallen in a supermarket or shopping centre, you may be eligible for compensation for your injuries.

At Wyatts Lawyers, our public liability lawyers will get you compensated for your physical, psychological and financial losses. We treat every client personally so you can focus on your recovery while we handle all the legwork.

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Am I Eligible to Make a Supermarket/Shopping Claim?

You may be eligible for a supermarket or shopping compensation claim if you’ve been injured, harmed due to unsafe conditions. Operators of these spaces have a duty of care to visitors. If they breach this duty and you’re injured, you may have a case.

Your eligibility also depends on being able to prove:

  • The store or shopping centre owed you a duty of care, meaning they were responsible for keeping the environment safe for customers.
  • They breached this duty of care through negligence, such as not cleaning up spills, fixing hazards or providing adequate warnings.
  • Your injury was a direct result of their not keeping the environment safe.

If this applies to you, you may have a public liability claim. At Wyatts, our public liability lawyers have helped many clients prove the supermarket’s owner was negligent and caused their injuries. We pursue maximum compensation for their pain and suffering.

What Supermarket/Shopping Accidents Qualify for Public Liability Claims?

You may be eligible for a public liability claim if your injury was caused by:

Types of Accidents Causes

Slip and Fall Accidents

  • Wet or slippery floors with no warning signs
  • Spilled liquids or food items not cleaned up promptly
  • Uneven flooring, torn carpets, or broken tiles

Falling Objects

  • Items falling from shelves due to improper stacking
  • Poorly secured signage or ceiling fixtures

Faulty Equipment

  • Shopping carts with defective wheels causing loss of control and injury
  • Malfunctioning automatic doors that close unexpectedly
  • Escalators or elevators with mechanical issues leading to falls

Parking Lot and Entryway Hazards

  • Poorly maintained parking lots with potholes or uneven surfaces
  • Lack of proper lighting, leading to accidents or even assaults
  • Slippery entryways due to rainwater, spills, or lack of mats

Physical or Verbal Assaults on the Premises

  • Inadequate security leading to physical or sexual assault
  • Failure to remove aggressive or dangerous individuals from the premises
  • Poorly managed crowd control, resulting in injuries during sales or promotions

What Supermarket and Shopping Injuries Can I Claim in Public Liability Compensation?

Common supermarket/shopping centre injuries that are eligible for public liability claims include:

  • Fractures, sprains, back injuries, head trauma or soft tissue damage from slip-and-fall accidents
  • Head injuries, cuts, bruises or broken bones from falling objects
  • Bruises, fractures, muscle strains or even serious spinal injuries
  • Leg and foot injuries from trolley and shopping cart accidents
  • Falls, twisted ankles, knee injuries or even assaults in dimly lit areas of the car park and entryway
  • Physical trauma, emotional distress, PTSD or psychological injuries from physical or sexual assaults

If you’ve suffered a supermarket or shopping injury, our legal team can guide you through the claims process and ensure you receive the compensation you’re entitled to. Contact us today for expert support.

What Compensation Can I Claim for a Supermarket/Shopping Accident?

Your compensation will depend on the severity of the injury, when it happened and the law that applies in your state. Navigating these processes can be tricky, but our team of public liability claim lawyers will simplify the process.

You may be able to claim compensation for:

  • Medical, hospital, and nursing care
  • Lost income
  • Personal, household, and occupational support
  • Doctor and pharmacy costs
  • Physiotherapy and chiropractic treatment
  • Rehabilitation services

Our experienced public liability lawyers can guide you through the claims process and ensure you receive all the benefits you’re entitled to. Contact Wyatts Lawyers at 1800 773 880 to get your free claim check.

How Much Can I Claim for a Supermarket and Shopping Centre Injury

For supermarket and shopping injuries, the amount you can claim depends on the severity of your injuries and where you are. The more serious your injury, the more you can claim. Here is an estimated breakdown of your entitlements for your injury:

Injury Type Estimated Compensation

Minor injuries (sprains, minor fractures)

$2,000 – $15,000

Moderate injuries (fractures, significant pain)

$10,000 – $50,000

Severe injuries (permanent disability, head/spinal trauma)

$100,000+

Loss of earnings (short-term)

$5,000 – $20,000

Loss of future earnings (long-term)

$50,000+

Pain and suffering

$10,000 – $100,000+

Our public liability lawyers will ensure your assessment is fair and you get the full compensation you are entitled to. We will document all expenses and losses to maximise your claim and collect all the evidence.

Not sure how much you can claim? Contact Wyatts on 1800 773 880 for a free case assessment.

How Do I Submit a Public Liability Claim for Supermarket and Shopping Injuries?

To make a public liability claim for an injury at a supermarket or shopping mall, follow these steps:

  1. Report the Incident – Inform store management immediately and request a copy of the incident report.
  2. Gather Evidence – Take photos of the hazard, get witness statements and keep medical records.
  3. Seek Medical Attention – See a doctor to document your injuries and follow the treatment plan.
  4. Consult a Lawyer – A personal injury lawyer can assess your case, gather evidence and negotiate.
  5. File the Claim – Submit your claim with supporting documents, including medical reports, receipts and proof of lost wages.
  6. Negotiate a Settlement – The insurer may accept, dispute or offer a low settlement. Your lawyer can help get you a fair payout.
  7. Get Paid – Once settled, you’ll get paid for medical costs, lost income and pain and suffering.

By preparing these key documents, you’ll make the claims process smoother. If you need help, our public liability experts are here to guide you through the whole process. Contact Wyatts on 1800 773 880.

How Long After a Shopping or Supermarket Accident Can I Make a Claim?

Time limits to make a shopping and supermarket injury claim vary depending on your location, so get legal advice as soon as possible. Most claims must be lodged within 3 years of the incident, but exceptions apply for children.

Our public liability experts will guide you through the process and ensure you meet all deadlines. Call 1800 773 880 today.

HOW TO GET STARTED

It can be overwhelming to think about making a supermarket and shopping compensation claim, especially while you are dealing with physical injuries, pain, and stress. Let us make it easier for you and handle your public liability claim on your behalf while keeping you fully informed every step of the way.

The process can be complicated, but we’ve done this for thousands of people just like you. We make it easy for you to get started and find out if you can make a public liability claim after your shopping or supermarket accident.

01

CONTACT WYATTS

Tell us about your claim. We’ll listen to you and take the time to get to know you so we can fully understand your situation, injuries and needs.

02

YOUR ELIGIBILITY

We will explain in simple terms what you are entitled to based on what you have told us. Then we’ll offer to get started working on your behalf.

03

WE GET STARTED

You decide if you would like one of our CTP compensation lawyers to start your case. Then we get to work for you.

WYATTS MAKES IT EASY

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Free initial consultation

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No win no fee policy

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Five convenient office locations

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In-home consultation If you are unable to travel

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We can talk to you in your preferred language

Secure Your Supermarket Claim Compensation Today

Act now! Contact Wyatts’ public liability lawyers now to skip the complexities of getting maximum compensation for your supermarket and shopping injuries. Call us on 1800 773 880 or submit an enquiry below to get started!

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